Partnership Background
After noticing declining volumes and dwindling loyalty at its Urgent Care Center, this Arkansas hospital expanded its partnership with SCP Health to implement a unified billing process, simplifying the patient experience with one consolidated bill for provider and technical fees.
Goals & Objectives
Through a collaborative partnership, the urgent care received all of the benefits of a nationally recognized physician practice service, while SCP helped bolster operations with patient-friendly billing practices. This methodology resulted in overall patient satisfaction, increased patient volumes, streamlined resources, and cost savings for the hospital.