10 Easy Ways to Improve Patient Satisfaction in the ED
Emergency Medicine clinicians can improve patient satisfaction with these 10 customer service techniques, learn more.
How to Change Patient Perception in the ED to Boost Satisfaction Scores
You can deliver quality care but still fail to provide patient-centered experiences. Use these 4 ways to highlight patient experience to boost satisfaction scores.
Effective Communication, Compassion Keys to Patient Satisfaction, Risk Prevention in the ED
Learn how effective communication starting in your ED can impact and improve patient satisfaction scores.
Patients Who Changed Me
Clinicians impact patient’s lives, and in many instances change them. But frequently, often unexpectedly, patients make a lasting impact on physicians, too.
Part One: Inspirational Patient Encounters–First Hand Account
Group Medical Officer Dr. Ken Heinrich shares how one patient’s lasting impression changed the way he practices medicine.
Our 5 Most Popular Blog Posts for 2017
The top 5 most read blog posts from Schumacher Clinical Partners in 2017 include patient satisfaction, work-life balance, and more.
5 Profit-building New Year’s Resolutions Every Hospital Executive Should Make
Consider these five ideas to get a head start on your profit-building resolution-making plans for your hospital.
The Hidden Opportunity Part I: Improving Performance by Improving Patient Flow
Improving patient flow and adopting patient-oriented processes between HM and EM departments helps hospitals and health systems achieve strategic goals.
The Hidden Opportunity Part II: Achieve Strategic Goals by Asking Yourself These Key Questions
Identifying gaps in patient flow is key to improving patient satisfaction and bottom line. Learn how SCP helps identify key areas for improvement.
Physicians Play Key Role in Fighting the Opioid Epidemic
Learn how Emergency Department physicians can apply these steps to change their treatment habits to help fight the opioid epidemic.
