Emergency medicine services
Expert care for life's
most urgent moments
SCP Health’s emergency medicine program works with your hospital or health system to staff, support, and continuously improve your emergency department’s outcomes, operations, and experiences. We provide end-to-end clinical and operational support, including clinician recruiting, quality management, documentation and revenue cycle, recruiting and credentialing, scheduling, and data analytics.
With two flexible strategic partnership models, whether you’re a community hospital, regional health system, or academic medical center, we meet you where you are and build toward where you want to be.
Supporting emergency departments through
today's operational and clinical demands
Emergency departments (EDs) face compounding operational, financial, and workforce pressures that are difficult to resolve without dedicated infrastructure and leadership. The most common challenges include:
CLINICIAN SHORTAGES
The workforce pipeline has not kept pace with demand. Many emergency departments have become increasingly reliant on locum staffing to fill coverage gaps, which is costly and unsustainable.
THROUGHPUT AND BOARDING
When patients board in the ED waiting for inpatient beds, door-to-provider times climb, left-without-treatment rates rise, and staff burnout accelerates. Solving throughput requires alignment across emergency medicine, hospital medicine, and hospital operations.
CLINICIAN RETENTION
Without the right support structures, including scheduling flexibility, leadership development, wellness resources, and meaningful data, retaining high-performing clinicians becomes increasingly difficult and expensive.
PERFORMANCE VARIATION
Without consistent workflows, quality standards, and real-time data, performance varies widely across shifts, sites, and clinicians. Reducing that variation while preserving your local culture is at the heart of what a strategic partner should deliver.
REVENUE AND REIMBURSEMENT PRESSURE
Documentation gaps and coding inefficiencies create an administrative burden that pulls clinicians away from patients and makes it difficult to ensure billing accurately reflects the care delivered. Complete, accurate documentation at the point of care supports your organization and ensures the work your clinicians do every day is properly captured.
How SCP Health approaches
emergency medicine
SCP Health’s focuses on the design and ongoing management of a high-performing clinical operation, one built on national infrastructure and adapted to the specific needs of your community.
A leadership model that drives accountability
Every SCP-managed program is led by a local Medical Director supported by regional clinical and operational leadership. Your local teams preserve clinical autonomy and are connected to national resources, data, and best practices.
Staffing built for stability
Our national recruiting infrastructure, combined with a 90% clinician retention rate, means we build stable, locally embedded care teams. We handle recruiting, credentialing, enrollment, and scheduling so your team can focus on patients.
Quality programs that reduce variation
Our RISE methodology (Review, Implement, Sustain, Elevate) embeds continuous improvement into daily operations. Standardized care pathways, evidence-based workflows, and real-time performance data help reduce unwarranted clinical variation across shifts and sites.
AI-driven scheduling
SCP Health uses AI-driven scheduling built around patient demand patterns and clinician preferences, minimizing last-minute changes, reducing burnout, and matching staffing levels to volume more accurately than traditional scheduling methods.
Tele-emergency medicine
When your ED faces volume surges or coverage gaps, our tele-emergency medicine program extends your clinical capacity through board-certified teleclinicians who integrate directly into your care team, supported by a centralized 24/7 clinical command center.
A model that fits your organization
Every health system is different. SCP Outsourced Advantage gives you a fully managed solution where we employ and manage your clinical team end-to-end. SCP Performance Edge lets you maintain clinician employment while leveraging our infrastructure and expertise. Both deliver the same standard of care.
What SCP Health emergency medicine delivers
Our results reflect what happens when clinical excellence and operational discipline work together. Across our emergency medicine programs, we consistently outperform national benchmarks on the metrics that matter most to your patients, your clinicians, and your organization.
L
SCP Health
National benchmark
Median door-to-door provider time
12 minutes
13 minutes
LWOT/AMA rate
1.32%
4.6% average
MIPS quality performance
> 97%
TBD
Patient-reported physician
top box score
71.3%
TBD
Sepsis 3-hour bundle compliance
> 96%
TBD
When emergency and hospital medicine work together, results improve even further. Sites where SCP manages both service lines consistently outperform single-service sites across LWOT, patient experience, MIPS, sepsis care, and opioid dependency management — year over year for four consecutive years.
The clinician experience behind your ED's performance
The quality of care your patients receive is directly tied to the experience of the clinicians delivering it. At SCP Health, we invest deeply in the development, growth, and well-being of every clinician in your program, because a stable, supported, continuously improving clinical team is one of the most valuable assets your organization can have.
CONTINUING EDUCATION AND PERFORMANCE
Through SCP University, we awarded more than 34,000 CME hours in 2025, keeping your clinicians current, sharp, and practicing at the top of their license.
WELLNESS AND RECOGNITION
We are a named Becker's Healthcare Top Places to Work and hold the AMA Bronze Joy in Medicine designation—third-party recognitions that reflect our organizational commitment to clinician well-being and the stability that brings to your program.
SCHEDULING AND STABILITY
Our AI-driven scheduling is built around both patient demand and clinician preferences — minimizing last-minute changes, reducing burnout, and giving your team the predictability they need to perform at their best.
LEADERSHIP DEVELOPMENT
We invest heavily in building clinical leaders at every level. More than 170 medical directors, assistant medical directors, and lead NPs and PAs participated in in-person leadership development in 2025, supported by quarterly medical leadership calls that bring together 650+ leaders across our network.
Proven expertise. Meaningful impact. Explore the results, people and partnerships
driving better care and stronger health systems across our network.
Questions we hear
from health system leaders
The quality of care your patients receive is directly tied to the experience of the clinicians delivering it. At SCP Health, we invest deeply in the development, growth, and well-being of every clinician in your program—because a stable, supported, continuously improving clinical team is one of the most valuable assets your organization can have.
What is the difference between SCP Outsourced Advantage and SCP Performance Edge?
Both models deliver the same clinical standards, national infrastructure, and operational support—the difference is in how clinician employment is structured. SCP Outsourced Advantage is a fully managed solution where we employ and manage your clinical team end-to-end. SCP Performance Edge is designed for health systems that want to maintain clinician employment while leveraging our infrastructure, quality programs, and expertise.
How does SCP Health reduce left-without-treatment rates?
LWOT reduction is a direct result of improving throughput—specifically, reducing door-to-provider time and aligning staffing levels with patient demand. Our AI-driven scheduling, evidence-based workflows, and tele-emergency medicine capabilities work together to match capacity to volume so your patients are seen before they leave.
How does SCP Health measure and improve clinical performance?
We use real-time data and analytics to track quality indicators, identify outliers, and deploy targeted action plans designed specifically for your program. Monthly performance reviews and quarterly leadership reviews ensure accountability at every level of your program—and you have full visibility into the data throughout.
What does the transition process look like, and will it disrupt our operations?
Transition is one of the most common concerns we hear—and one we take seriously. Our onboarding process is designed to minimize disruption to your staff, your patients, and your operations, with dedicated implementation support and regional leadership present from day one.
What sets SCP Health apart from emergency medicine management companies?
Most emergency medicine companies focus on staffing. SCP Health delivers an end-to-end clinical operating system—connecting leadership, workflows, data, continuous improvement, and technology into one model, purpose-built for your community.
How does integrating emergency medicine and hospital medicine improve outcomes?
Integrating emergency medicine and hospital medicine improves outcomes by creating better care coordination, smoother patient handoffs, and shared accountability for throughput, quality, and patient experience. At SCP Health, we support that integration through shared leadership, standardized protocols, data-driven performance reviews, and Joint Operations Committees that help teams come together, identify barriers, and make changes. This coordinated approach helps reduce variation and improve results across metrics such as LWOT, patient experience, MIPS, and sepsis outcomes.
Explore more emergency medicine resources
Insights, evidence, and real-world results to help you navigate the challenges facing your emergency department.
- CASE STUDY: ED Throughput
- BLOG: Staffing and retention in emergency medicine
- RESOURCE: Telemedicine integration in emergency medicine
- BLOG: Hospital medicine and emergency medicine integration
- BLOG: AI-driven scheduling in acute care
- BLOG: Clinician wellness in high-acuity settings
- RESOURCE: SCP Health 2025 Annual Review