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SCP Clinician Portal

SCP Connected Care Services

SCP Health logo with tagline Together, we heal.
SCP Clinician Portal
SCP Connected Care Services
SCP Connected Care Services

Services: SCP Connected Care

Connecting Care for Better Outcomes

Bridging gaps in care by helping patients to connect with the next steps in their care journey 

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Woman texting her care provider on a smartphone, illustrating convenient connected care services.

Our Connected Care Solutions

Connected care is better care

More than patient engagement, our Connected Care solutions are a key factor in positive health outcomes and patient experience.

Our solutions complement your existing programs. They help patients find care, provide input to care teams while in the hospital, and  support post-discharge care. This improves health outcomes. 

Connected Care Proactive

Reach broader populations or specific patients by leveraging clinical and non-clinical expertise (including 24/7 nurse triage) to increase access, build stronger connections to your health system, and improve health outcomes within your community.

Connected Care During

Deploy communications programs to seek feedback during inpatient stays, focusing on patient experience, addressing service recovery opportunities in real-time, and setting the stage for effective post-discharge follow-up.

Connected Care Next

Providing patient outreach and follow-up support for targeted populations, improving outcomes, and reducing preventable readmissions by connecting with patients across the continuum and within your health systems through live and automated communications.

Connected Care Complete

Combine all services and components of Proactive, During, and Next to deliver comprehensive, population-based communications and support, especially where you bear risk for the total cost of care.

Our Approach to Connected Care

We utilize a multi-channel, people-powered, and tech-enabled system to bridge gaps and improve health outcomes and patient experience.

Learn more about our approach
Patient talking on a smartphone while holding a prescription, representing accessible connected care services.

Improving Patient Experience

The patient journey is complex. We work with you to tackle challenges with proven solutions that advance your strategies and enhance the quality of care.

Focus on the
Patient Experience

Improve Patient
Experience and Loyalty

Reduce Avoidable
Readmissions

Integrate
Patient Services

Success Story: Improving HCAHPS Scores with a Post-Discharge Follow-Up Program

An East Coast community-based health system aimed to elevate their patient satisfaction scores to top-percentile ranking. By engaging patients within 24-48 hours post-discharge, addressing concerns timely, and leveraging data insights to address systemic barriers to exceptional experience, they saw significant improvements in all HCAHPS domains within three months.

Read the success story
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Insurance Request Portal

Please visit SCP Health’s Insurance Request Portal to submit requests related to medical malpractice liability insurance such as coverage verifications, claims history reports, and certificates of insurance. If you experience issues with the portal submission or have a question about the process, please reach out SCP Health’s Risk Management, Safety and Insurance Department at RM@scphealth.com or 337-609-1250.

Insurance Request Portal Illustrative Instructions

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Questions About Your Bill?

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Start Your Clinical Career Conversation

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Explore Our Clinical Services

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Learn More About Corporate Careers

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Employee Verification Request
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Attend our
After-Hours CME Event

Date: Tuesday, March 31, 2026
Time: 6:00 PM – 9:00 PM
Location: Harriett’s Rooftop Bar

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Get in Touch

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Looking forward to connecting

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Join Our Clinician Community

Insights, updates, and resources created for clinicians.

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Access Leadership Insights

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Advocacy Interest

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Employment Verification Request

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Request for Medical Records

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Explore Integrated Clinical Solutions
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Explore Our Core Capabilities
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Let’s Start a Conversation

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Insurance Request

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Questions?
We’re Here to Help
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Hospital at Home for Health Care Leaders
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Explore Critical Care Solutions
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Explore Hospital Medicine Solutions
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Explore Emergency Medicine Solutions
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Contact Information

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Apply To Job
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