The Care Gap significantly impacts patients, clinicians, payors, and hospitals. Each encounters difficulties and frustrations in the Gap that can be solved with thoughtful and data-driven interventions.
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- Emergency Medicine
Scalable approaches that prioritize acute patient care while achieving strategic goals.
Hospital MedicineStreamlined management and virtual care solutions to maximize efficiency.
Clinical IntegrationSolutions to align and integrate processes and understanding across departments.
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- Critical Care Medicine
Intensivist staffing and management, leveraging technology for quality care.
Virtual HealthLeverage technology to expand coverage & support both in and outside of the hospital.
Patient EngagementGrow your patient base with brand recognition and direct-to-employer marketing.
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Without Care in the Gap
Patients
- Continuing improvement
- Prescriptions to fill
- Finding a primary care physician
- Scheduling a timely follow-up
- Engaging in follow-up care
Clinicians
- Increased demand and stress in the ED
- Unsolvable situations where patients have no new solutions after a second visit
- Decreased patient trust, more frustration, and less satisfaction
Hospitals and Health Systems
- Cost of repeat visits
- Decreased patient satisfaction
- Complex post-acute care coordination
- Increased readmission mortality rates
Payors
- High cost of post-acute care
- Cost of avoidable ED visits and hospitalizations
- Lack of networks and infrastructure for care coordination
With Care in the Gap Patients
- Better outcomes
- Follow-up support for questions and concerns
- New relationships with primary care physician
- Timely follow-up care
Clinicians
- Better care for patients after an ED encounter
- Reduce unnecessary ED visits
- Keep clinicians out of unsolvable situations; empower solutions
- Decreased risk
- Increased ED capacity, better use of resources
Hospitals and Health Systems
- Improve quality of care across the care continuum
- Retain and gain new market share
- Increase patient satisfaction
- Better performance in value-based models
Payors
- Increased member satisfaction
- Gain competitive advantage by empowering members to navigate effectively
- Decreased cost
- Better performance in
value-based models of care
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When clinicians, health systems, and payors act to narrow and fill the Gap, it makes a difference for everyone, including patients. The time to act is now.
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