How to Empower Patients to Take Ownership of Their Care Before, During, and After Clinical Encounters
Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
Telehealth – what comes next?

Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
People-Powered and Patient-Centric Health Care in a Digital World

The health care industry is undergoing a major transformation driven by increasing digital technology adoption. For example, telehealth has become integral to American health care, with over 78.6% of hospitals utilizing this technology in some form. Digital technology can be a good thing; it has the potential to revolutionize the way we deliver care, making […]
Clinician Experience Q&A

Explore this question and answer session with David Schillinger, MD SCP Health Chief Medical Officer
Taking a Strategic Approach to Hybrid Care

Keeping Patients at the Center

By Ken Heinrich, MD and Rodolphe Taby, MD Health care has room for many opinions and perspectives, but there are a few fundamental truths that we, as physicians, must share. Delivering high-quality care to our patients must remain at the center of strategies and decisions. The physician-patient relationship is sacrosanct and must be respected […]
Balancing clinical compensation
Emergency Medicine Q&A
Critical Care Q&A
Enhancing Patient Loyalty and Value through a Connected Care Journey

Today, patients are arguably more empowered than ever before—and with higher expectations. And yet, a large gap remains between patient expectations for care and the reality of their experience before, during, and after a hospital stay. A staggering 96% of patient complaints are related to customer service rather than the quality of care, and 81% of customers report being […]