Critical Care Q&A
With Erika Gabbard, DNP, RN, CCNS, CCRN-K What do you think is most important to intensivist clinicians today? When I talk to critical care physicians, nurse practitioners, and physician assistants, I am always struck by how important it is to walk through how we design protocols and training to ensure quality care delivery, how we […]
Enhancing Patient Loyalty and Value through a Connected Care Journey
Today, patients are arguably more empowered than ever before—and with higher expectations. And yet, a large gap remains between patient expectations for care and the reality of their experience before, during, and after a hospital stay. A staggering 96% of patient complaints are related to customer service rather than the quality of care, and 81% of customers report being […]
Being a healer in a health care system that needs help – advocating for a better future
By Randy Pilgrim, MD, FACEP, FAAFP In health care today, our days are filled with concerns – patient care complexities, staffing shortages, throughput issues, and a myriad of other challenges. Fundamentally, as clinicians, we are deeply concerned about our ability to deliver high-quality care in a chaotic environment. The issues of the day (or night) […]
5 Strategies Health Care Executives Should Focus on in Today’s Market
Over the last few years, health care has continuously experienced dramatic shifts – in volume and acuity, care delivery, staffing, reimbursement, and public perceptions and expectations. The landscape will continue to change rapidly, creating an imperative for health care organizations to critically evaluate where to make changes and how to do so. In order to […]
6 key factors for improving the performance physician services in health care
Health care leaders today have tremendous opportunities to enhance clinical operations through strategic optimization. While the landscape presents unique challenges around clinical workforce and affordability, forward-thinking organizations are finding innovative ways to strengthen patient care while achieving operational excellence.
How to Engage Patients Before, During, and After Clinical Encounters
How do you provide the best patient experience when healthcare is shifting to a customer service mindset? Use these 4 ways to engage patients before, during, and after clinical encounters.
Clinical integration: The key to improving outcomes for patients, clinicians, and hospitals
What is clinical integration? How does it benefit patients, clinicians, and hospitals? Explore its benefits and the steps to implement this in your hospital.
How to implement nurse practitioners & physician assistants’ education program
Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
9 “Be” Attitudes for Making Connections in Virtual Practice
Connecting with patients and your colleagues are important in your practice. But it has become harder to do so virtually. Use these 9 practices to help with patient and clinician satisfaction.
The future of health care is hybrid: Impact-focused care delivery
Health care’s future is hybrid care and forward-thinking executives are leveraging this transformation for sustainable growth.