Patient Loyalty Through the Emergency Department

When health systems fully grasp the difference between loyalty and satisfaction, they stand to solve a host of seemingly unrelated challenges, from the rise of self-pay to the proliferation of online feedback (via Facebook and Twitter as well as online ratings sites) to the decrease in patient volume

Common CV mistakes and how to avoid them

doctors hand with paperwork

Hospitals don’t hire CVs; they hire clinicians. However, the quality of your CV can be what either gets you in the door for an interview or what closes the door.

Snapshot view of RVUs

doctor speaking to a male patient in a hospital room

It’s hard to quantify clinicians’ work, but to get paid, everything must have a price. The current solution is the Relative Value Unit (RVU) model of physician compensation.