Hospital leaders: Make improving clinician engagement a top priority
Improving clinician engagement is always a high priority, particularly now, when the health care industry is experiencing significant staffing turnover and shortages. Hospital administrators and medical directors must make creating an environment where clinicians can build long and satisfying careers an imperative. Investment in engagement shows: Improved productivity Better retention Greater satisfaction All of these […]
Keeping Patients at the Center
By Ken Heinrich, MD and Rodolphe Taby, MD Health care has room for many opinions and perspectives, but there are a few fundamental truths that we, as physicians, must share. Delivering high-quality care to our patients must remain at the center of strategies and decisions. The physician-patient relationship is sacrosanct and must be respected […]
How to Engage Patients Before, During, and After Clinical Encounters
How do you provide the best patient experience when healthcare is shifting to a customer service mindset? Use these 4 ways to engage patients before, during, and after clinical encounters.
Clinical Integration: The Key to Improving Outcomes for Patients, Clinicians, and Hospitals
What is clinical integration? How does it benefit patients, clinicians, and hospitals? Explore its benefits and the steps to implement this in your hospital.
Home Cybersecurity: How to Protect Your Patients (and Yourself) at Home
While telemedicine benefits are twofold, privacy and security risks come with it too. Learn how to protect your patients and yourself with these cybersecurity practices.
Diversifying the Health Care Workforce
Diversifying the health care workforce reduces disparities caused by social determinants of health; improves patient/clinician satisfaction.
Boost Your Patient Satisfaction Scores
Learn why it is important as an Emergency Physician to always think about customer service. Here are 10 tips that can help.
How to Change Patient Perception in the ED to Boost Satisfaction Scores
You can deliver quality care but still fail to provide patient-centered experiences. Use these 4 ways to highlight patient experience to boost satisfaction scores.
Ensure Your ICU Provides High Quality Care
Learn about the benefits of a dedicated critical care program in your ICU.
Healthcare in 2020: 4 New Year’s Resolutions Medical Providers Should Make
The new year is here, physicians, nurse practitioners, and physician assistants should consider these 4 new year resolutions in 2020.
