Unlocking Success: How a Specialized Clinical Team Enhances Hospital-at-Home Programs

Hospital-at-home programs offer a compelling, clear value proposition for both patients and hospitals. For patients, they provide the comfort of home, with more control over the environment and a less restrictive setting than traditional hospital stays. For hospitals and health systems, these programs not only enhance patient experience and improve outcomes1 but also increase hospital capacity. […]
Beyond satisfaction: Strategic tools for meeting modern patient needs

To truly deliver high-quality care to our patients, and further improve the stability and sustainability of health care organizations and our health care system, we must also renew our commitment to understanding and meeting patient expectations. Patient health literally depends on it.
Leveraging the ED for Value-Based Care: A Strategic Blueprint for the C-Suite
From Episodic to Integrated: How to Realize the Full Potential of Hybrid Care

As the pandemic began to ease and the world started to return to normal, there was open debate about whether virtual care use would reset to pre-pandemic patterns or continue to expand. Now, the answer is becoming clear: this is the era of hybrid care.
Clinicians as Advocates for Patients, Colleagues, and Communities

”If medicine is to fulfill her great task, then she must enter the political and social life.” — Dr. Rudolf Virchow, 19th-century German physician Clinician advocacy is a vital part of the clinician-patient relationship. It is essential to building trust and providing an excellent standard of care, leading to better outcomes. However, advocacy is more […]
How to Empower Patients to Take Ownership of Their Care Before, During, and After Clinical Encounters

Nurse practitioners and physician assistants are essential in health care services. Prioritize NPPAs’ career development by implementing a successful education program with these tips.
People-Powered and Patient-Centric Health Care in a Digital World

The health care industry is undergoing a major transformation driven by increasing digital technology adoption. For example, telehealth has become integral to American health care, with over 78.6% of hospitals utilizing this technology in some form. Digital technology can be a good thing; it has the potential to revolutionize the way we deliver care, making […]
How to Engage Patients Before, During, and After Clinical Encounters

How do you provide the best patient experience when healthcare is shifting to a customer service mindset? Use these 4 ways to engage patients before, during, and after clinical encounters.
5 Patient Experience Strategies to Make Meaningful Clinical Connections

How can your clinicians impact patient experience? These 5 patience experience strategies improve patient loyalty, outcomes, readmissions, and burnout.
6 Ways to Combat Vaccine Hesitancy: A Battle for Hearts and Minds

Vaccine hesitancy is not limited to COVID-19, and its prevalence only grew during the pandemic. Here are 6 ways to combat vaccine hesitancy when talking to your patients.