Understanding MS-DRG and Its Effect on the Case Mix Index

How do Diagnosis Related Group (DRG) and Case Mix Index (CMI) affect hospital reimbursement and inpatient discharge rates?
The Emergency Department: Strategic Asset or Necessary Evil?
Emergency departments: must continue to deliver an excellent standard of care for patients with acute illness and injury. But are they a necessary evil?
Try These 5 Collaborative Solutions to Prevent ED and Hospitalist Conflict
Try These 5 Collaborative Solutions to Prevent ED and Hospitalist Conflict
10 Easy Ways to Improve Patient Satisfaction in the ED
Emergency Medicine clinicians can improve patient satisfaction with these 10 customer service techniques, learn more.
How Hospitals Can Embrace and Leverage the ED as a Value-driven Asset
Learn how EDs can play a crucial role in driving value and enabling hospitals to thrive in spite of the chaotic healthcare environment.
5 Ways for Hospital Executives to Improve Patient Satisfaction in the ED

Ensuring patients are well satisfied can be a challenge in the ED. SCP recommends 5 tips for CXOs to drive excellence in patient experience.
What Do I Need to Know as a New Emergency Medicine Physician?
You’re starting your career as an Emergency Medicine physician, learn what to expect and what you need to know from the start.
The Flu View: What to Expect in 2018-19
While it’s still too soon to predict what this year’s flu season will hold, discover what your hospital can do to prepare.
Improving Patient Experience Along the Continuum of Care

Learn the impact that a robust care coordination and community engagement strategy can have on outcomes and experience.