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The Gap Impact

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The Gap Impact

Home » The Gap Impact

  • Clinical Services
    • Emergency Medicine Solutions
    • Hospital Medicine
    • Critical Care Medicine
    • SCP Connected Care
    • Hospital at Home
  • Careers
    • Physicians
    • Resident Physicians
    • NP/PAs
    • Nurses
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The Gap Impact
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The Care Gap significantly impacts patients, clinicians, payors, and hospitals. Each encounters difficulties and frustrations in the Gap that can be solved with thoughtful and data-driven interventions.

Without Care in the Gap

Patients

• Continuing improvement
• Prescriptions to fill
• Finding a primary care physician
• Scheduling a timely follow-up
• Engaging in follow-up care

Clinicians

• Increased demand and stress in the ED
• Unsolvable situations where patients have no new solutions after a second visit
• Decreased patient trust, more frustration, and less satisfaction

Hospitals and Health Systems

• Cost of repeat visits
• Decreased patient satisfaction
• Complex post-acute care coordination
• Increased readmission mortality rates

Payors

• High cost of post-acute care
• Cost of avoidable ED visits and hospitalizations
• Lack of networks and infrastructure for care coordination

With Care in the Gap

Patients

• Better outcomes
• Follow-up support for questions and concerns
• New relationships with primary care physician
• Timely follow-up care

Clinicians

• Better care for patients after an ED encounter
• Reduce unnecessary ED visits
• Keep clinicians out of unsolvable situations; empower solutions
• Decreased risk
• Increased ED capacity, better use of resources

Hospitals and Health Systems

• Improve quality of care across the care continuum
• Retain and gain new market share
• Increase patient satisfaction
• Better performance in value-based models

Payors

• Increased member satisfaction
• Gain competitive advantage by empowering members to navigate effectively
• Decreased cost
• Better performance in value-based models of care

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