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Leaders’ Guide to Improving Clinician Experience

Home » Leaders’ Guide to Improving Clinician Experience

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Leaders’ Guide to Improving Clinician Experience

Home » Leaders’ Guide to Improving Clinician Experience

  • Clinical Services
    • Emergency Medicine
    • Hospital Medicine
    • Critical Care Medicine
    • SCP Connected Care
    • Hospital at Home
  • Careers
    • Physicians
    • Resident Physicians
    • NP/PAs
    • Nurses
    • Medical Leadership
    • Clinical Education & Training
    • Corporate Careers
  • Company
    • Our Story
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Leaders’ Guide to Improving Clinician Experience

Leaders’ Guide to Improving Clinician Experience

SCP Health Thought Leadership

November 14, 2024

Resources

When leaders take time to foster commitment and increase connections, they make significant gains toward improving clinician experience, engagement, and retention.

  • Get to know your people on a personal level: Know what matters to your team members so you can better understand their priorities
  • Take note of changes in behavior: Sudden changes in interest level and responses can be a way to identify who may need extra support
  • Give them your time and attention: Find pockets of time where you can have a quality conversation and make a real connection
  • Prepare for the tough conversations: Make time to prepare for hard talks so you’re ready to discuss in a way that will best reach your audience
  • Seek out and listen to feedback: Ask people how it’s going, if anything needs to change, what would help them feel better support
  • Take note of what you hear: Small comments in passing are often excellent indicators of how people feel, so don’t dismiss the little things
  • Learn from responses how to do better next time: Utilize people’s responses (both physical and verbal) as feedback to improve your own tactics
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