The Emergency Department sits at the nexus of hospital-based care and the outpatient world. Between these two worlds, there is a critical “Gap.”

The “Gap” begins when a patient leaves the hospital, and ends when the patient gets better or fully engages in meaningful follow-up care.

Patients are most vulnerable in the first 7-10 days after leaving the emergency department.

• 50% of repeat hospitalizations occur within 7.5 days
• 50% of repeat ED visits occur within 10 days
• 50% of costs happen within 8.5 days