Connected Care
Connecting Care for Better Outcomes
Bridging gaps in care by helping patients to connect with the next steps in their care journey
Our Connected Care Solutions
More than patient engagement, our Connected Care solutions are a key factor in positive health outcomes and patient experience.
Our solutions complement your existing programs. They help patients find care, provide input to care teams while in the hospital, and support post-discharge care. This improves health outcomes.
Connected Care Proactive
Connected Care During
Connected Care Next
Connected Care Complete
Our Approach to Connected Care
We utilize a multi-channel, people-powered, and tech-enabled system to bridge gaps and improve health outcomes and patient experience.
Improving Patient Experience
The patient journey is complex. We work with you to tackle challenges with proven solutions that advance your strategies and enhance the quality of care.
Success Story: Improving HCAHPS Scores with a Post-Discharge Follow-Up Program
An East Coast community-based health system aimed to elevate their patient satisfaction scores to top-percentile ranking. By engaging patients within 24-48 hours post-discharge, addressing concerns timely, and leveraging data insights to address systemic barriers to exceptional experience, they saw significant improvements in all HCAHPS domains within three months.
