SCP Health | Core Capabilities
Our comprehensive healthcare core capabilities serve as the foundation for high-quality care and financially sustainable practices. We combine clinical expertise with innovative solutions to enhance care delivery and improve patient outcomes.
Clinical Services at Every Stage of Care
As a clinical company, we serve patients in moments that matter at every stage of care.
Clinical Operations
Improve your clinical programs with our AI-driven analytics and proven operational expertise. Your team will deliver higher-quality, more efficient care using our mySCP platform and evidence-based processes.
Elevating your performance with:
- AI-powered dynamic clinical scheduling and shift management
- Advanced scheduling platform using the latest technology
- Integrated virtual and in-person care delivery
- Streamlined clinician communication and workflow tools
Delivering trackable impact:
- 90+% accurate volume forecasting to align patient demand with clinical coverage
- Door-to-provider time reduced to 19 minutes (national average: 25 minutes)
- Left without treatment rate of 3.3% (national average: 4.6%)
- Length of stay up to 2 days below national average
- ICU stays reduced by more than 1 day
Quality Performance Management
Drive exceptional patient care in your organization through our evidence-based playbooks, targeted training programs, and proven accountability measures. Your teams will exceed quality standards and reduce clinical variation through comprehensive guidance and robust performance monitoring.
Quality framework includes:
- Evidence-based care quality playbooks
- Comprehensive clinical oversight and training
- Strong compliance and risk management protocols
- Proprietary technology platform integrated with clinical workflow
- Regular performance feedback, analytics, and reporting
Demonstrated success:
- 98% Emergency Medicine MIPS compliance
- 10.1% 30-day readmission rate (national average: 15.3%)
- 50% decrease in risk-adjusted ICU mortality
Analytics and Reporting
Drive continuous improvement with operational decisions based on insightful analytics, resulting in improved performance.
Actionable insights:
- Proprietary technology platform integrated with clinical workflow
- Clinical data collection and operational tracking, providing opportunities for continuous improvement
- Individualized dashboards for clinicians and leaders through secure portals, providing visibility into team performance and accountability
- Facility-specific benchmarking and target setting
Data-powered decisions:
- Tailored action plans supported with SCP regional and national resources
- Progress monitoring against defined metrics, including individual, group, and national metric comparison
- AI-powered coverage planning tools to enable optimal alignment between patient needs and clinical coverage
Training and Development
Improve your clinical teams through comprehensive professional development and leadership training that drives excellence in patient care.
Clinical Leadership
Professional Growth
Continuous Education
Performance Excellence
Recruiting, Credentialing, & Onboarding
Evolve your staffing strategy with our 50+ years of recruiting experience. To support clinical operations, we use our robust nationwide recruiting network and infrastructure to simplify recruiting, effective credentialing, and reduce time to fill.
Streamline recruiting
- Dedicated local recruiters with national reach
- Clinical leadership pre-vetting of all candidates
- Full-service onsite interview coordination
- Comprehensive residency program strategy
- Strategic PRN coverage planning to reduce reliance on locums
- Robust national recruiting infrastructure
- 90%+ retention in transitions
- Proprietary technology streamlines onboarding
Efficient Credentialing
- Stringent credentialing process follows CMS standards
- Facilitate renewals and re-enrollment
- NCQO certification
- Streamlined third-party enrollment
- Automated credentials management
Well-Organized Onboarding
- Asynchronous Onboarding
- Clinician-centric technology manages and streamlines onboarding
- Dashboard provides visibility into the onboarding status
Documentation, Coding, and Revenue Cycle
Ensure fair reimbursement for the care delivered through our proven approach to revenue cycle optimization.
Impact:
- Over 500,000 claims processed per month
- Documentation support across 14 EMR platforms
- 98% clean claim submission rate
- 98% internal coding audit compliance
- 98% patient satisfaction rate
Enabled by:
- Professional coding specialists
- Proprietary coding algorithms
- Quarterly business reviews
- Provider education for documentation requirements