Health care is changing and growing rapidly, and all types of practices have to keep up. From hospital departments to urgent care clinics, it’s crucial to have a flexible and agile strategy that can move with the times.
Often, staffing changes are paramount when it comes to preparedness. In times of accelerated growth and transformation, finding the right clinicians and bringing them onboard takes precious resources away from the main focus: taking care of patients.
To solve this problem, many practices choose to outsource staffing operations. When selecting that partner, it’s imperative to find the right fit for you.
Align With Your Mission and Goals
There is no one-size-fits-all approach to staffing. Each practice has its own personality. When it comes to recruiting and hiring new clinicians, you want to find people who are a good fit both in skills, specialization, and culture.
The right staffing operations partner will customize their recruiting and hiring to align with your mission and goals. You want a customized approach that considers what makes you unique and finds the right people to fit your needs.
Ideally, you want to find a partner who understands health care and knows what works and what doesn’t when communicating with doctors, working with patients, and managing a practice. And you want someone who does it well.
Scalability
During times of rapid growth, it’s essential to keep up with demand and be able to add staff quickly and efficiently. Whether you need to add one clinician, or a hundred, it needs to be done without disrupting current workflows. A staffing operations partner has the infrastructure to help you expand swiftly without overburdening your resources.
Adding volume to your practice helps to increase overall revenue growth and improve cost efficiencies. Your ability to grow on a large scale allows you to continue providing excellent patient care, even as demand increases.
As staff expands, so does the management of enrollment, onboarding, and credentialing. Monitoring credential expirations and state or regulatory changes, as well as performing routine compliance audits, becomes a demanding task. The right staffing operations partner has the technology and tools to streamline and manage this process effectively.
Sustainability
Sometimes it’s not just about bringing on new people and getting them up to speed. Many staffing operations outsource management plans end with enrollment, and then move on. However, there’s value in forming a partnership that goes beyond that.
Continuously monitoring credentials is one part, and scheduling is another. A sustainable partnership will offer a dedicated team that focuses on flexible configurations and scheduling to optimize your staffing.
Some staffing operations companies leverage technology and data analytics to keep your practice running smoothly and stay on top of new developments. This will keep you ready for changes that are easy to predict, as well as ones that are hard to see coming.
Communication
Hiring and onboarding new clinicians is a multi-step undertaking, and communication is vital. Candidates and new employees will have a multitude of interviews, questions, tasks, and information to schedule and perform, and all of that takes time.
When looking for a staffing operations outsource partner, be sure to consider what methods of communication they use and if they are accessible, clean, and direct. A dedicated space for relaying work-related information and documentation helps make interactions more efficient and can save a lot of time in the hiring process.
The exchange of information doesn’t stop once clinicians are fully onboarded. To have that sustainable partnership, you will want to find a company that has the ability to reach out to clinicians personally or as a whole group. Whether you want to push the message out or have your partner work as an intermediary, there needs to be a way to get the word out to all your employees in a timely and direct manner. Tools like broadcast messaging or regular town hall meetings keep everyone on the same page and the practice running smoothly.
Experience
Bringing the right people on board and managing those people is complicated. An experienced staffing ops partner knows how to cut out the noise and focus on the business aspect of the practice, making it simple and streamlined.
Companies with experience in practice management know that reducing the red tape and paperwork for clinicians decreases stress and burnout. To keep excellent patient care at the forefront of your practice, it’s essential to keep the administrative tasks behind the scenes, a goal that is easier to accomplish with a partner that has done it over and over again.
Bottom Line
When it comes down to it, staffing operations outsourcing is meant to make your job and that of your clinicians easier. You want to find someone who will make the right investments in resources and help you adapt, grow, and excel clinically.
Find the right partner, and it will lead to positive performance outcomes across the entire continuum of care.
If you are interested in more information regarding our staffing operations solutions for your hospital or health system, read our one-pager or contact us with your questions.
