Client
A 4-hospital system located in a metro market in the Southeast, part of the largest faith-based health system in the country, employing Hospitalists (HM), Critical Care clinicians (CCM), and various subspecialty groups.
Challenge
The health system’s strategy is to employ their hospital-based practices, but faced common resource constraints hindering their ability to successfully deploy the appropriate infrastructure, systems, reporting, and personnel needed to reach their goals. They partnered with SCP to enhance documentation and coding compliance and downstream revenue cycle performance, while simultaneously reducing the administrative burden on their clinicians to maximize their time spent with patients.
Solution - SCP's "Insourced Optimization" Program
Deploying SCP’s capabilities, deep expertise, and scale to provide wrap-around support for hospital-employed HM and CCM practices through:
- Leveraging SCP's proprietary mySCP Care mobile app for clinicians to capture and document important information to enhance quality reporting and drive increase in MIPS reimbursement
- Specialized clinical documentation education and improvement for inpatient clinical teams
- Revenue cycle management teams with service-line certified coders for professional fees
- Deploying SCP Inpatient Playbook for best-in-class performance in operational workflows and throughput
- Clinical leadership development programs so leaders can better engage clinical teams in key initiatives
- Seamless integration with health system leadership teams, providing ongoing reviews and identifying opportunities for improvement
Client Results
Dramatic Return on Investment
18%
increase in collections per encounter
8%
increase in average wRVU per encounter
166%
increase in appropriate critical care documentation
52%
increase in discharge time documentation
Increase clinician bedside time by reducing physician administrative burden for a team of ~200 clinicians
