Unlocking Success: How a Specialized Clinical Team Enhances Hospital-at-Home Programs

hospital at home nurse in a hospital call center converses with a patient via headset

Hospital-at-home programs offer a compelling, clear value proposition for both patients and hospitals. For patients, they provide the comfort of home, with more control over the environment and a less restrictive setting than traditional hospital stays. For hospitals and health systems, these programs not only enhance patient experience and improve outcomes1 but also increase hospital capacity.  […]

The economic impact of not caring for your clinicians

Understanding the scope of clinician well-being A few years ago, my wife and I drove through the night, from Arizona back to our home in Colorado. The next afternoon she was stumbling through her day and blurted out, “I feel terrible after being up all night.”  My response? “Welcome to how I’ve felt about every […]

Beyond satisfaction: Strategic tools for meeting modern patient needs

doctor focused on the patient experience at the patient's hospital bedside happily discussing medical information

To truly deliver high-quality care to our patients, and further improve the stability and sustainability of health care organizations and our health care system, we must also renew our commitment to understanding and meeting patient expectations. Patient health literally depends on it.

The Dyad Leadership Model: Balancing Health Care Delivery and Business Sustainability

SCP Health - Medical professionals discussing the Dyad Leadership Model.

Health care has two sides: care delivery and business sustainability. You can’t have one without the other; both are equally important. Health care organizations need processes and systems that deliver exceptional patient care and are financially and operationally sustainable. The dyad leadership model is the best way to achieve these often-opposing goals. What Is a […]

Clinicians as Advocates for Patients, Colleagues, and Communities

Clinician advocacy is a vital part of the clinician-patient relationship

”If medicine is to fulfill her great task, then she must enter the political and social life.” — Dr. Rudolf Virchow, 19th-century German physician Clinician advocacy is a vital part of the clinician-patient relationship. It is essential to building trust and providing an excellent standard of care, leading to better outcomes. However, advocacy is more […]