How to Engage Patients Before, During, and After Clinical Encounters

How do you provide the best patient experience when healthcare is shifting to a customer service mindset? Use these 4 ways to engage patients before, during, and after clinical encounters.
9 “Be” Attitudes for Making Connections in Virtual Practice

Connecting with patients and your colleagues are important in your practice. But it has become harder to do so virtually. Use these 9 practices to help with patient and clinician satisfaction.
Celebrating the Multigenerational Clinician Workforce
Clinicians not only serve multigenerational patients, they also work with a multigenerational workforce. Discover how we can collaborate and deliver quality care with generational differences.
4 Important Skill Sets for Medical Directors

As a vital link between the front link and the C-suite, what are the most important skill sets for medical directors?
Top 10 Emergency Medicine and Medical Mobile Apps

View the top 10 emergency medicine and medical mobile apps worth considering.
5 Patient Experience Strategies to Make Meaningful Clinical Connections

How can your clinicians impact patient experience? These 5 patience experience strategies improve patient loyalty, outcomes, readmissions, and burnout.
6 Ways to Combat Vaccine Hesitancy: A Battle for Hearts and Minds

Vaccine hesitancy is not limited to COVID-19, and its prevalence only grew during the pandemic. Here are 6 ways to combat vaccine hesitancy when talking to your patients.
5 Ways Clear Communication Helps Avoid Medical Malpractice

What is the number one cause of medical malpractice suits? Use these 5 best practices to reduce the chance of medical malpractice suits.
Improving Patient Experience Through Education, Champions, and Feedback

No matter what patient experience programs you have in place, these three constants are always essential to improving patient experience. Learn more how you can implement these in your health care organizations.
Health Care ‘De-Innovation’ Essential to Creating a Culture of Change
How do you de-innovate to innovate? Read more about the challenges to de-innovate in healthcare challenges and how you can foster de-innovation to truly innovate.