The No Surprises Act… FULL of surprises! SCP Health Thought Leadership November 14, 2024 Resources The implementation of the No Surprises Act (NSA) has caused a dramatic shift in the country’s health care ecosystem, driving significant disruption, and threatening its stability. Despite the balanced language in the law passed by Congress, the law’s actual implementation is driving a massive, unintended shift in the balance of power between payors and clinicians, causing dangerous disruption and risk.

SCP Health Thought Leadership November 14, 2024 Resources The complexity of the No Surprises Act (NSA), payor responses, and regulatory changes has made it very difficult for previously successful models to be financially viable, leaving health system executives with no choice but to evaluate their options. Delivering high-quality care in a cost-effective way is the highest priority when identifying the most effective care delivery models with the needed flexibility and expertise in staffing, coding, documentation,

Many needs arise for patients after they are discharged from an emergency department visit or inpatient stay. There may be questions about instructions or medications that need to be answered, follow-up appointments that need to be made, or new symptoms that need to be addressed. 

How to deploy artificial intelligence to transform hospital operations? Use these 3 strategies to incorporate AI into your hospital operations to improve efficiency and enhance patient experience.

When patients feel connected to their care, outcomes improve, experiences improve, and clinician and patient satisfaction improves.

Q. How are patients engaging with their care providers, health care organizations, and their personal health care? A. An increasing number of patients expect virtual access to nurses and clinicians – for care appointments, to ask questions about medications, or to seek medical advice. Patients need and want more information, support in navigating the system, and access to care. Without that support, patients often feel frustrated and disconnected from their care, which can have an