Why finding joy in medicine matters: The ripple effect of thriving clinicians

Picture dropping a stone into a still pond. Watch how the ripples carry outward, touching everything in their path. That’s what I think about when I consider the impact of a clinician who finds genuine joy in their work versus one who’s simply surviving each day.
Improving HCAHPS scores with a post-discharge follow-up program

An East coast community-based health system with 255 beds, more than 55,000 emergency department encounters, and over 9,000 annual admissions had consistent above-average patient satisfaction scores but fell short of top-percentile ranking.
How organizational culture drives clinician retention and patient satisfaction

In health care, we often focus on metrics, technology, and clinical protocols. But there’s an invisible force that permeates every patient interaction, shapes clinical outcomes, and determines whether clinicians stay or leave: organizational culture.
How data-driven leadership transforms hospital performance

Sustainable performance improvement is essential for today’s hospitals and health systems. Hospital leaders committed to continuous improvement can often sense when operations aren’t working optimally, but sensing a problem and solving it are two different challenges.
Finding fulfillment in your medical career

Physicians enter the field of medicine driven by a calling to serve, pursue meaningful work, and make a difference. Yet, for too many, a career in medicine becomes a turbulent voyage rather than a fulfilling journey. Burnout, disillusionment, and exhaustion often creep in, leaving clinicians to question whether they’re merely surviving instead of thriving.
The Modern Care Team in a Complex Health Care Landscape

No matter how conscientious and hardworking you are as a provider of critical care, hospital medicine, or emergency medicine, you need a well-coordinated modern care team to manage acute care episodes optimally. True team-based care goes beyond the traditional roles of physician, nurse practitioner, and physician assistant and leverages additional resources for the best patient outcomes.
SCP 2024 – Excellence, innovation, and impact

The health care landscape is constantly evolving. With advancements in technology, shifting expectations from patients, and an enduring need for innovative solutions, staying ahead requires more than just adaptation—it demands a commitment to excellence.
Raising awareness and increasing action for treating Opioid Use Disorder

Where were you in the 1990s? Hopefully, most of you reading this will already have been born, as was the author! There were CDs, Beanie Babies, house phones on the wall, video rental stores, and plenty of opioid prescriptions being written and handed out in staggering numbers.
Engaging Health Care Teams

We know that an excellent way to strengthen that connection is to share positive patient quotes with the clinicians who received them, their leaders, and their coworkers. The voice of the patients we serve is very engaging, empowering, and impactful. But outside of that, how do we engage our teams in health care?
Why cybersecurity should matter to you—especially in health care

We have all lived with cyber risks for many years now, so many that last October, we celebrated the 21st Cybersecurity Awareness Month.