b'IntroductionPatient #1:62-year-old maleA 62-year-old male withIve been working with congestive heart failure comesemergency departments to the ED: emergency conditions(EDs) across the country are ruled out and the patient is discharged, but promptfor almost 30 years: physician follow-up is required. different cities, different sizes, in small community hospitals and busy urban ones, nonprofit, for-profit, and academic. Patient Patient #2: scenarios like these are 65-year-old female commonplaceand A 65-year-old woman withthose who care for these hypertension, hypothyroidism, patients know that what and increasing fatigue: EDhappens next is often a physician adjusts medications, recommends repeat labs and afailure in the system: an PCP visit within a week.inability to obtain follow-up, a repeat ED visit, an avoidable hospitalization, a fight with the insurance company. Each time, Patient #3: my reaction is the same: 39-year-old maleThank goodness the ED is History of PTSD and depression:here for them, but there is prescription written, follow-upso much more we can do.recommended withmental health provider& treatment clinic.Together, we healTogether, we heal 1Together, we heal SCP HEALTHIFROM INSIGHTS TO INTERVENTIONS'